10 YEAR TRANSFERABLE WORKMANSHIP WARRANTY
When it comes to installing our products, we take pride on using the most advanced installation techniques and materials, giving you the peace of mind and assurance your home will be protected against the elements for years to come. This warranty covers the installation of all products sold and installed by Miranda or its subcontractors.
Miranda warrants that all installation work performed will be free of installation defects for a period of 10 years from the date of completion of the original installation. Defects are considered to be those which significantly impairs the proper operation of the installed product or fail to provide adequate protection against leaks and drafts. All approved warranty work required to repair the defect will be at no charge to the customer.
This warranty is void if the product or installation is modified, altered or repaired by anyone other than Miranda or its subcontractors.
This warranty applies to the original purchaser and is transferable to subsequent property owners for all products installed on or after September 1, 2024. Product warranties issued prior to this date remain in effect. The purchaser must register and submit the applicable product warranty certificate indicating who installed the product not later than 30 days after the installation date. Subsequent owner(s) must re-register the product under their own name within 30 days of taking possession of the premises.
CONDITIONS NOT COVERED BY THE WARRANTY:
- Any defects or failures caused settlement of the building, failure of the structure, fire, wind, lightning and other events deemed as acts of God, intentional acts, unreasonable use, accidental damage and negligence, improper care, normal weathering or exposure to harmful chemicals or vapors and weathering over time that may result in minor colour variations.
- Water or air infiltration not caused by the installation performed by Miranda or its subcontractors.
- Defects or failures resulting from inadequate or improper maintenance or finishing practices.
- Damage or failures caused by insects, pets or other animals.
- Normal wear and tear.
LIMITATION OF LIABILTY:
Miranda’s liability is limited solely and exclusively to repair of the defect. Under no circumstances will Miranda be liable for incidental or consequential charges such as, inconvenience, damage or injury to persons or property or any other expense.
SUBMITTING A WARRANTY CLAIM:
To submit a claim, a copy of the product registration certificate and pictures of the defect are required. The claimcan be submitted by mail to Miranda at 1139 Industrial Road, Unit 4 Cambridge, Ontario N3H 4W3 or by email at info@mirandavinylwindows.com.
Maintenance & Cleaning:
Surfaces, seals and tracks will accumulate a layer of dust and dirt over time. Regular cleaning using a damp cloth and a mild solution of household dish soapwill remove accumulation. Do not use power washers, brushes, abrasives or solvents.